Summary

More than seven years of experience in designing, testing, and enhancing software for usability including more than five years focusing on software in the health care industry. Designed award-winning software interactions. Experience and training in software development and iterative software engineering methodologies.

Related Experience

Silverpop — www.silverpop.com

McKesson — www.mckesson.com

• Created detailed user interface specification documents.
• Collaborated with product management and development on information architecture for enterprise hospital system.
• Created user interface wireframes and collaborated with development for approval.
• Collaborated with other analysts on style guide development for enterprise hospital system.
• Provided user interface prototypes using Microsoft Visual Studio.

Patient Care Technologies — www.ptct.com

• Organized company wide usability enhancement initiative providing basic usability process and design education across multiple departments.
• Instituted practices of expert analysis and hallway usability testing.
• Consulted with business analyst and graphic design teams regarding Maestro usability enhancements.
• Designed and programmed integration between Maestro and legacy applications using Meditech proprietary programming languages.
• Designed and Developed customized claims and reports.
• Studied the home heath vertical market including, hospice, Health Insurance Portability and Accountability Act (HIPAA), OASIS, and the Perspective Payment System (PPS).

Sole Proprietorship — www.bobowen.org

• Owner and operator of a small web development consultancy using skills in XHTML, CSS, and PHP and tools such as Dreamweaver and Photoshop CS.

AppForge, Inc. — www.appforge.com

• Received the Mobile Computing Demo God Award for the development of demonstration and user interface testing applications.
• Designed interactions for development and deployment of end-user applications to a wide variety of hardware and software platforms.
• Performed usability evaluations on user interface components and supporting tools.
• Consulted for web site usability enhancements.
• Created user documentation for user interface components.
• Designed and developed applications for Palm and PocketPC based handheld devices.
• Designed and implemented IDE integration and supporting applications for AppForge 2.0, through full life cycle using Visual Basic, COM, XML, and Visual C++.

NCR — www.ncr.com

• Conducted full scale usability testing for retail hardware and software.
• Received award for participation in the design of the next-generation Point of Sale User Interface for Domino’s Pizza.
• Developed high-fidelity user interface software prototypes to be used in usability testing using Visual Basic, COM, and Macromedia Flash.
• Researched and developed retail user interface guidelines.
• Created tool for automated analysis of usability test data, which was integrated into Microsoft Excel using Visual Basic.

IBM — www.ibm.com

• Provided technical support for multi-vendor Point of Sale systems.
• Designed and developed intranet web site for distribution of fix and replacement part information using PERL, JavaScript and HTML.

Education

Georgia Institute of Technology — www.gatech.edu

• Achieved 3.75 major GPA including Dean’s List and President’s List recognition.
• Completed concentrations in Human-Computer Interaction and Software Engineering.
• Completed significant course work in databases, operating systems, software engineering, and user interface software. This included work with the following technologies: Linux, UNIX, C, Java, SQL, Oracle, UML, OOA/OOD, the user centered design process (UCD) and software engineering methodologies.
• Paid 100% of expenses through work at IBM and NCR while attending school.

Affiliations/Activities

• Computer Human Interaction Atlanta (chia.org)

References Provided Upon Request